You can select products on the website and place an order through the shopping cart. After confirmation, you will be redirected to a secure payment method: IBAN or cryptocurrency.

• From China to EU countries (DHL Express): 10–14 business days
• From China to USA (FedEx or UPS Express): 5–10 business days

Delivery is free of charge.

All products are stored at our trusted suppliers’ warehouses in China and shipped via a European logistics partner. From there, they are delivered to the client with a tracking number. This ensures faster delivery within the EU while complying with local regulations. Delivery times may vary depending on courier services and customs.

Yes, returns are possible within 14 days of receiving the order. The client is responsible for return shipping to the supplier in China, or via a European logistics partner if available, unless otherwise agreed. Used or damaged products are not eligible for return. All returns are subject to inspection by the supplier or logistics partner.

Yes, all payments are processed securely. Currently, we accept IBAN bank transfers and cryptocurrency payments. Payment information is handled securely via the banking system or the official cryptocurrency platform. We do not store any sensitive payment details on our servers. In the future, if other online payment methods are added, they will comply with applicable security and regulatory standards.

Shipping is free for all orders.

After placing your order, you will receive a confirmation and electronic invoice by email. All orders are fully documented for accounting and tax compliance. Once the order is shipped, you will receive a tracking number, which allows you to monitor the shipment until delivery.

Please contact us at support@n1outfit.com. We will assist in resolving the issue with the courier and compensating for any verified damage.

Orders can be canceled or modified before payment confirmation. After payment is confirmed, orders cannot be changed because products are shipped directly from the supplier. You may request a return after receiving the product, in accordance with our Return Policy.